Due to the sensitive and perishable nature of our research materials, all sales are final.
Please review the following conditions carefully:
Returns & Eligibility
- Returns are only accepted in cases of verified manufacturing defects.
- Products that have been opened, punctured, or tampered with are not eligible for return under any circumstances.
Shipping Damage
- Any damage incurred during shipping must be reported within 48 hours of delivery.
- Claims submitted after this period may not be considered.
Refunds & Replacements
- Approval of any refund or replacement is at the sole discretion of Gorilla Peps.
Non-Refundable Fees
- Shipping costs are non-refundable.
Storage Responsibility
- Customers are responsible for proper storage immediately upon receipt.
- Failure to follow appropriate storage conditions will void any claim.