At Gorilla Peps, we are committed to processing and delivering your order efficiently and securely. Please review our shipping terms below:
Shipping Coverage
- We currently ship within the United States only.
Processing & Delivery Times
- Orders are processed within 1–3 business days.
- Estimated delivery time is 4–7 business days after shipment, depending on the destination and carrier conditions.
High-Value Orders
- Orders exceeding $700 will require an adult signature upon delivery.
Shipping Responsibility & Risk
- Responsibility for the shipment transfers to the customer once the package is accepted by the carrier.
- Tracking information provided by the carrier serves as confirmation of delivery.
Carrier & Address Disclaimer
- Gorilla Peps is not responsible for delays caused by shipping carriers.
- Customers are responsible for providing accurate and complete shipping information. We are not liable for orders shipped to incorrect addresses submitted at checkout.
Lost or Missing Shipments
- Any claims for lost shipments must be reported within 5 days of the marked delivery date.
Product Handling
- Customers are responsible for proper storage and handling of products immediately upon delivery.